WLH Moving & Storage

My partner and I recently moved from Vancouver Lower Mainland all the way across the country to Yarmouth Area, Nova Scotia. I have moved several times across Canada, but until now, I moved myself. I didn't have another move in me and I definitely did not trust this industry. After speaking with several movers, and obtaining multiple quotes, we decided on MLH Moving and Bill's team. We were not disappointed. Pricing was competitive and the team was efficient, thorough, and caring, and Bill promised us that "everything would be just fine". Upon arrival of the movers, I was very anxious and quite frankly, down right scared about leaving everything we owned to a group of total strangers. Bill and his group communicated with us every step of the way, including checking in as we, made our way across the country. We are please to report that delivery was on time, complete and in tact. Nothing was missing or damaged. It was a pleasure doing business with WLH Moving and we highly recommend them to others considering a move.

Move size: 2 Bedroom Home Service cost: $10000

We were moving from BC to London, and found an Ontario based company with 3 positive online reviews. We got a quote from the company which was reasonable, and booked a time for them to come. We put our 2 dogs in a kennel, and booked a hotel for ourselves because I was on night shift and needed to be able to sleep during the day, essentially making the environment seamless for the movers.

While I slept, my spouse waited the entire day for the movers, who never showed up. He called and called, but no response. Keep in mind, we had already paid a $400 deposit. Not only did they not show up, they didn't even bother to call, text, email, NOTHING.

My spouse finally got ahold of Bill (company owner?) that night, and he made some excuse, and said that the movers would be there the following day.

Guess what, my spouse waited around again the entire day, and no one showed. Again - no call, text, email, nothing. We were finally able to get ahold of Bill again that night, and he made some excuse about being in another province, so he can't just walk over and ask his guys why they didn't show up, but he PROMISED they would be there the following day.

Guess what..nothing. No one showed, no call, no text, no email. This time I called Bill, who acted surprised that no movers arrived, saying "I was under the impression that they were there." I told him enough was enough, we needed to be out of our house the following day, and we have now waited around for 3 days for his movers. Bill started to get rude and unprofessional, making it seem like it was our fault that he did not provide the service that we paid for.

He told me that he would look into the situation, and never called back. My spouse and I have been consistently trying to contact Bill over the phone and e-mail, requesting our $400 deposit back, but of course, he is completely ignoring us.

I don't understand what is wrong with this company..we paid you for a service that you never provided. Give us back our money.

What a nightmare. Stay far away from this company.

Move size: 1 Bedroom Home Service cost: $2500

I moved from Vancouver BC to Oakville Ont at the beginning of January.

Cost of move was $6000.00 which was the best deal I got from calling around to different places.

Bill was great, easy to book, answered all my questions.

The move went very smooth on both ends. No complaints.

The crew was friendly and efficient and everything was delivered intact, no damage.

I would definitely recommend WLH to anyone looking to move.

Happy customer.

Move size: 3 Bedroom Home Service cost: $6000

Carrie bahm

Thu, Jun 11, 3:55 PM (2 days ago)

To me

Hello Bill,

I just wanted to write to say thank you that our move went so well. The movers were really helpful and took good care of our needs in this move.

I especially wanted to call attention to the gang from the East Coast who came and delivered. We were missing our dollie - and were sure it was mistaken for someone else's in the moving business. The guys were troubled but I suspected I would never see the dollie again. But low and behold today after 2 mths the guys came wheeling it in up the drive way as they were passing through on another move! We were so surprised and very touched that they went through all that trouble to find it and to think to bring it along and to bring their bring rig into town just to drop it off! Really it was so impressive! We will never forget these guys (sorry I have forgotten names - Jeff?) but I am sure you know who I am referring. Anyway, we will surely recommend you to anyone who asks us for movers. Really this is so thoughtful and we are very grateful.

All the best,

Carrie & Siegfied

Now happily residing in Kentville, NS.

Move size: 4 Bedroom Home Service cost: $10000

I'm so glad I chose WLH Moving! Not only was the price extremely reasonable, Bill went above and beyond to make me feel comfortable and secure that my belongings would arrive safely.

I was moving from Ontario to BC, which is stressful in itself, but Bill stayed in constant communication, promptly answered my questions and followed up often.

The moving crews he works with are fantastic. Professional and efficient.

I would HIGHLY recommend WLH Moving to anyone moving long distance.

Move size: Partial Move Service cost: $6000